Thoughts 01 Nov 2007 12:07 pm
Fellini’s
I went out by myself last night. Mostly to avoid a party I was invited to and so I wouldn’t have to be bothered with trick or treaters.
About 8:30 or 9 I decided I needed something to eat.
Since I was at the bar in the Sam’s Town atrium, I chose Fellini’s.
When I asked the young lady at the door how long the wait was, I was seated immediately.
So far so good.
I should have been warned when I was seated about as far from the other customers as was possible, without actually moving me out the back door.
The next warning was the look of surprise on the bus person’s face when he saw me.
I got my menus, coffee, bread, and water, and I waited.
At thirty minutes I was annoyed and I told myself that they were shorthanded and that I would wait until the busboy came back and ask what the problem was.
After a bit, I decided that this waiting in the darkest reaches of this restaurant for the privilege of being even more thoroughly ignored was silly, and I would wait until forty five minutes had passed and then I was leaving.
At forty five minutes on the nose, my busboy wandered past, not to check on me, but on his way to somewhere else.
He once again looked slightly surprised, I guess even he forgot about me.
He then asked if anyone had taken my order. My response was “of course not.”
The busboy then rushed off to find someone, but my time limit, as well as the limit of my patients had been reached.
I got up, left, and went to Billy Bob’s where I was seated, and waited on in a manner that suggested that they actually wanted my business.
I fully understand human error, but if you are going to bill yourself as an upscale restaurant, shouldn’t you have upscale training?
And if you are going to seat a customer out of sight of everyone else, shouldn’t you have the courtesy to mention it to someone, or better yet, write it on a seating chart, while it’s still fresh in your mind?
on 06 Nov 2007 at 11:38 am 1.PokerProf said …
May the flees of a thousand camels infest the nether-regions and commit unspeakable acts upon these morons.